F.A.Q's


Monday - Friday 9am-5pm
Saturday 9am-12pm
All our agents are trained to handle calls in any situation. The details you provide during the onboarding call is given to our agents before any new project is started.
We have an out of hours voicemail, messages are routed through on the next working day.
An initial prorated payment will be taken for your standing charge 2-5 days after sign up.  Following this, all invoices are raised in arrears on or around the first working day of the month and direct debit payments are taken 2-5 days later.
Within 24 hours from onboarding completion.
You are not tied to a contract; all we ask for is 30 days’ notice.
You will keep your existing number and we will provide you a divert number.
Yes, we provide both geographic and non-geographic telephone numbers.